Brand Reassurance

After 14 days, and up until 30 days following the date of purchase, we will only issue a store credit or even exchange for any unopened Merchandise in sellable condition.  Merchandise may not be returned or exchanged more than 30 days after its purchase date.
Opened and used skincare cannot be returned or refunded.
Only damaged packaging is accepted for refund purposes.

If however you are having an undesirable reaction to your product please let us know so that we can offer you store credit for an alternative product and we can feed this back to our UK dermatology department.  

Please note that all items purchased on SALE are final and cannot be returned, exchanged or refunded in store or online regardless of purchase date.